FREE NATIONWIDE DELIVERY for orders OVER $120 (exceptrural deliveries)
Please note: Rural deliveries don't qualify for free delivery.
Pre-birthday Special: Get a FREE Dulce de Leche La Serenisima Colonial with any order over $75!!
Frequently asked questions
Preguntas comunes
Frequently asked questions
Yes, we do! Tienda Pachamama has a partnership with CourierPost that delivers parcels all throughout New Zealand, including rural locations.
Yes we do!
We have a secure website and you can pay your order directly using your credit card, paypal or direct bank deposit.
To pay by direct bank deposit, please transfer the full amount of your order to:
Bank: Kiwibank
Account: 38-9005-0233656-00
Account Name: La Pachamama
Please include your email or order ID as reference. Orders are sent once payment is cleared in our account.
Yes, there are several shops that stock our products. Email us (mailto:sales@pachamama.co.nz)to find the closest shop to your location
Or visit us in our shop: 179A Archers Rd, Hillcrest, 0629 Auckland
Orders are processed during the day and picked up by the courier company on the next working day.
Approximate delivery times:
Auckland region: 1-3 working days
Rest of the North Island: 2-5 working days
South Island: 3-7 working days
Rural deliveries: additional 2-3 days
When you confirm your purchase, an automatic email will be sent to you confirming we recieved your order. When we prepare your order, we will send you another email including a link and the tracking number of your parcel. You can click on the link and automatically check the status of your order.
If you want to know whether your address is rural (or not) within New Zealand, enter your address in this link: https://www.courierpost.co.nz/tools/address-checker/(https://www.courierpost.co.nz/tools/address-checker/)
If it has a green tick under rural, then it is a rural location.